D KING Agency, LLC ("D KING Agency," "we," "us," or "our") is an independent insurance agency providing commercial trucking insurance, business insurance, personal insurance, and related services throughout Texas and other licensed states. We are committed to protecting your privacy and safeguarding your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a quote request, contact us, or otherwise interact with our services (the

"Services").

By accessing our website or using our Services, you consent to the collection, use, storage, and disclosure of your information as described in this Privacy Policy.

Business Information

D KING Agency, LLC

📍 2421 Callender Road, Suite 137

Mansfield, Texas 76063

📞 +1 (972) 440-0032

📧 [email protected]

🌐 https://www.ad.dkingagency.com/

1. Information We Collect

a) Personal Information

"Personal Information" means information that identifies or can reasonably be used to identify an individual.

We may collect:

* Name

* Email address

* Phone number

* Mailing address

* Business name

* DOT number

* Fleet information

* Vehicle information

* Insurance history

* Driver information

* Policy information

* Communication records

* Information submitted through quote request forms

b) Non-Personal Information

We may collect information that does not directly identify you, including:

* Browser type

* Device type

* Operating system

* Website usage statistics

* Referring websites

* Pages viewed

* Session information

* Aggregated analytics data

c) Information Collected Through Technology

We use cookies, pixels, analytics tools, and similar technologies to improve website functionality and marketing performance.

Information collected may include:

* IP address

* Browser type

* Device information

* Date and time of visits

* Pages viewed

* Referring URLs

* Ad interactions

You may disable cookies through your browser settings, although some website features may not function properly.

d) Information You Provide Through Forms

When requesting an insurance quote, consultation, or other service, we may collect information including:

* Name

* Email address

* Phone number

* Business information

* Fleet information

* Insurance needs

* Other information voluntarily provided

This information is used to provide quotes, insurance services, and customer support.

e) Children's Privacy

Our website and services are not intended for individuals under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will delete it promptly.

2. How We Use Personal Information

We use your information to:

* Provide insurance quotes

* Evaluate insurance eligibility

* Connect you with insurance carriers

* Process policy applications

* Deliver customer service

* Communicate regarding policies and renewals

* Improve our website and services

* Conduct marketing and advertising activities

* Respond to inquiries and requests

* Detect fraud and maintain security

* Comply with legal and regulatory requirements

3. SMS Communications

If you provide your phone number, you consent to receive SMS communications from D KING Agency regarding:

* Insurance quote requests

* Policy updates

* Renewal reminders

* Customer service communications

* Appointment reminders

* Promotional and marketing messages

SMS Terms

* Message frequency may vary

* Message and data rates may apply

* Reply STOP to unsubscribe

* Reply HELP for assistance

Mobile Data Protection

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing with service providers is permitted only as necessary to deliver messaging services.

Text messaging opt-in data and consent will not be sold or shared with third parties.

4. When We Share Information

We do not sell your personal information.

We may share information with:

Insurance Carriers

To obtain quotes, submit applications, bind coverage, or service policies.

Service Providers

Third-party vendors who assist with:

* Website hosting

* CRM systems

* Email delivery

* SMS delivery

* Analytics

* Security monitoring

Professional Advisors

Attorneys, accountants, auditors, and consultants operating under confidentiality obligations.

Legal Requirements

When required by law, subpoena, court order, regulatory request, or when necessary to:

* Protect legal rights

* Prevent fraud

* Investigate security incidents

* Comply with legal obligations

Business Transfers

In connection with a merger, acquisition, sale, or transfer of business assets.

5. Your Rights & Choices

Depending on applicable laws, you may have the right to:

* Request access to your personal information

* Request correction of inaccurate information

* Request deletion of personal information where permitted by law

* Withdraw consent for marketing communications

* Opt out of SMS communications

* Manage cookies through browser settings

To exercise these rights, contact us using the information below.

6. Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.

Security measures may include:

* Secure hosting environments

* Encryption in transit

* Access controls

* Password protection

* Security monitoring

However, no method of transmission or storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as necessary to:

* Provide services

* Meet legal obligations

* Resolve disputes

* Enforce agreements

* Maintain business records

Retention periods may vary depending on regulatory and operational requirements.

8. Third-Party Websites

Our website may contain links to third-party websites, including insurance carriers, social media platforms, and other external services.

We are not responsible for the privacy practices or content of third-party websites.

We encourage you to review their privacy policies before providing information.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Changes become effective upon posting to our website.

Continued use of our website or services after updates constitutes acceptance of the revised Privacy Policy.

10. Contact Us

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

D KING Agency, LLC

📍 2421 Callender Road, Suite 137

Mansfield, Texas 76063

📞 +1 (972) 440-0032

📧 [email protected]

🌐 https://www.ad.dkingagency.com/

SMS-Specific Disclosures (Summary)

Purpose: Insurance quote requests, policy servicing, customer support, appointment reminders, and marketing communications.

Opt-Out: Reply STOP to unsubscribe.

Help: Reply HELP for assistance.

Message Frequency: Varies based on your interactions and service requests.

Message & Data Rates: May apply.

Sharing: No mobile information will be shared with third parties or affiliates for marketing purposes. SMS opt-in data and consent are not sold or shared with third parties.